NEWS: Disney CEO Bob Chapek Makes Statement on the Park Pass Reservation System

Disney’s Park Pass Reservation System has been something of a sore spot for many guests.

Bob Chapek

Gone are the days of being able to waltz into the parks at your leisure, and now we’re left having to make our plans in advance. Disney just held its third-quarter earnings call, and we found out all sorts of juicy information about Disney+ and the new ad-supported plan. Not only that, but we also heard from CEO Bob Chapek about the reservation system and what it means for the company.

Whether you love it or you hate it, Disney’s Park Pass Reservation System is here to stay — at least for now. During The Walt Disney Company’s third-quarter earnings call, Disney CEO Bob Chapek commented on the system and how it can benefit the company.

Magic Kingdom

Disney has been able to limit park capacity using the reservation system since it was first introduced when the parks reopened. We’ve heard Chapek comment on the system before, and now it looks like he’s echoing his prior statements. In terms of the guest experience, Chapek stated, “As you know, everything we do in our parks is all about improving the guest experience. And part of that has to do with limiting capacity, but also about personalizing those experiences.”

Animal Kingdom

The CEO then went on to say, “We have a [park] reservation system which now enables us on the fly, to change whatever factors we need in terms of ticket packaging that we want. Years ago, we didn’t have that. We published prices by the quarter and that was all the flexibility we had.”


In terms of park demand and capacity, Chapek said, “Our reservation system really does a great job spreading demand. If we see any spikiness, we can smooth that in a way we couldn’t before, and we’re real pleased we did that.” Based on these comments, it doesn’t seem like Disney has any plans to change the reservation system any time soon — though no official announcements were made during the earnings call.


We’ll continue to keep an eye out for news on Disney’s park pass system and more — so be sure to stay tuned to DFB for the latest!


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What do you think of Disney’s Park Pass Reservation System? Let us know in the comments!

The post NEWS: Disney CEO Bob Chapek Makes Statement on the Park Pass Reservation System first appeared on the disney food blog.